The Daily Beast's provocative headline, "Airports from Hell," is affixed to an analysis of 27 top airports in the US in eight specific areas, including on-time arrivals/departures so far in 2009 and a separate evaluation of holiday arrivals and departures, which is oh-so timely. The subtitle is "first to worst," which means they can't all be "from hell."
The best, according to The Beast, is Houston Intercontinental Airport (IAH)
On-time arrivals 2009: 84.73%
On-time holiday departures: 90% (ranked first)
On-time holiday arrivals: 86%
Average security wait time: 6.1 minutes
Tarmac nightmares: 22nd out 27
Safety: 5th out of 27
Amenities: 8th out of 27
The worst is Newark International Airport (EWR)
On-time departures 2009: 73.76%
On-time holiday departures: 70% (ranked last)
On-time holiday arrivals: 75%
Average security wait time: 7 minutes
Tarmac nightmares: 23rd out of 27
Safety: 25th out of 27
Amenities: 15th out of 27
Denver International Airport (DIA) ranked 17th
On-time departures 2009: 79.23%
On-time arrivals 2009: 80.84%
On-time holiday departures: 84%
On-time holiday arrivals: 80%
Average security wait time: 11.3 minutes
Tarmac nightmares: 9th out of 27
Safety: 23rd out of 27
Amenities: 24th out of 27
According to The Beast, getting through DIA's security lines took several minutes longer than at the speediest airports, on average, and its "Safety" was downgraded significantly after an incident last year when a Continental plane skidded off a taxiway into a shallow gully (often described as a "ravine," making it seem far deeper than it is), injuring 30 people. A hotel at the terminal, fancy Gucci-esque shops and a better selection of more interesting restaurants might have elevated it in the Amenities category. The Beast quoted Matt Daimler of Seatguru.com who said, “It’s one of the better airports to experience.” As for on-time arrivals and departures, IMHO, when there are delays in Denver, more often than not they are due to delays elsewhere in the country's obsolete air-travel system. The Beast's report is accompanied by a gallery of airport pictures three screens, nine airports to a screen, or as a slide show.
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