Thursday, December 9, 2010

Boarding Passes: Printed or Not

Paperless boarding passes: the way of the future?


Once upon a time, airline boarding passes were booklets (often hand-written multi-pagers for connecting or roundtrip flights). They had built-in carbon bars and pages of lengthy small-print legalese about airline and government policies and, if I remember correctly, passengers' rights. They were inserted into a sleeve with the baggage claim checks stapled onto them. Then came machine-printed cards, the envelopes went away (not a bad thing, because it did represent a lot of wasted paper), and now checked-bag receipts are usually stick 'em stubs still attached to the backing that I always hope I don't misplace in case my bag doesn't get off the same plane that I do.

Now, I am reading in "Upgrade: Travel Better" that "Paperless Boarding Passes Increasingly Widespread: Have You Used Them?" They are reportedly in greater use overseas than in the US, where only Continental is using them for inbound flights from Frankfurt and San Juan. According to Upgrade's Mark Ashley, "In lieu of a printed boarding pass, paperless passes are sent to your mobile phone. (Standard text message rates apply…) The pass contains both a barcode and text, identifying the passenger and flight. The square barcode gets scanned twice, once at security, and once at the gate." The TSA must enable security screening operations to accept this technology.

I have the cheapest, simplest cell phone on the planet, with a T-Mobile pay-in-advance plan, and I'm not about to pay for the privilege of having my boarding pass appear on that cell phone. Bad enough for passengers to pay for inflight food, checked bags, preferred seating and assorted surcharges that escalate even the most economical ticket. But I'm probably the Luddite minority here, and people who bond with their Blackberrys and iPhones and all that will jump on this as soon as it becomes available.

Dollar Gains Strength

International travelers might benefit from stronger dollar

If you're thinking about traveling to Europe or Great Britain this fall, and you can find an affordable air fare, you might want to jump on it. The dollar closed stronger against the 15-nation euro than any time in the last seven months (closing at $1.00 = .69€) and also rising against the British pound (closing at $1.00 = £.65). When my husband and I visited England earlier this year, the dollar-to-pound ratio was practically two to one. The current exchange rate doesn't approach the strong dollar that American travelers benefited from several years ago, but it is more favorable to travelers than it was earlier this year. What goes up can go down again, so if you have the time and the budget to go overseas, this might be the time to do it.

Wednesday, December 8, 2010

"Cat Cam" Reveals the Secret Life of Cats

When you're away, does your cat play?

What does your cat do when you're traveling or even just away for the day? Many people think that cats most of the time -- some would say the better to be lively at night. Jill Villarreal, an animal behavior scientist, was tasked with finding out for Nestle Purina PetCare's Friskies cat food. (As an aside, I still thought that Ralston-Purina made pet food and that Friskies was a separate brand -- and that Nestle wasn't necessarily involved at all. But I was wrong. Turns out that Nestle has owned Purina for quite some time and bought Friskies in 2001.) Anyway, this company, which has its own research center in Lausanne, Switzerland, to study human nutrition and other food-related issues, hired Villarreal to discover the corollary to, "When the cat's away, the mice will play."

Villarreal outfitted 50 housecats with cameras on their collars that took pictures every 15 minutes and then studied a total ot 777 photos. According to a widely published report, based on these pictures that Villarreal analyzed, here's how cats spent their time:
  • 22 percent looking out of windows
  • 12 percent interacting with other pets in the household
  • 8 percent climbing on chairs or "kitty condos"
  • 6 per cent sleeping
  • 6 percent watching a television, computer or other screen
  • 6 percent hiding under tables
  • 5 percent playing with toys
  • 4 percent eating or looking at food
Now I'm no math whiz, but those percentages don't add up to 100  percent. I want to know what they did the rest of the time. I think it might be trying to get cat cam off their necks.

Tuesday, December 7, 2010

United Backpedals on One Extra Fee

Airline rescinds plan to charge economy passengers for meals on international flights

Airlines have been tromping all over themselves with unpopular add-on fees, one of the more recent of which was United's plan to start selling meals to international passengers. The airline polled passengers who seemingly howled their disapproval of this new fee. Mark Ashley who writes the "Upgrade: Travel Better" blog is skeptical that United is responding to its customers.
"What I’m also hearing is that the airlines’ partners in the Star Alliance
are another major source of the pressure," he wrote. "Disgust at the dilution of
the Star Alliance brand? Fear of reprisals from their own customers on
United-operated codeshares, enraged at having to pay a fee to eat a hockey-puck
sandwich? Or just the last straw, after seeing more and more fees pile
up?... Bottom line: The international meal fee is dead. For now. But don’t
expect this to be the last time you hear this concept floated, at United or
anywhere else. This is guaranteed to be one of those zombie ideas you think
you’ve killed, but it just keeps rising again, under the guise of “'testing new
ideas.'”

Denver Empties Out, but Memories Linger On

Political and media travelers are pulling out of Denver by the thousands

Legions of national and international media have been leaving Denver and heading for St. Paul for the upcoming Republican National Convention. Some delegates and guests have been heading home, while others are staying on to enjoy the holiday weekend in Denver or in the mountains. Denver International Airport handled some 155,300 passengers yesterday (Friday, August 30), the day after the convention., slightly fewer on the first day of a popular holiday weekend.

On D-Day (most attendees' Departure Day) weather was superb, and while lines were long, the delays that some people experienced, especially at United, might have started elsewhere in the country and impacted the Denver hub.

Come fall, Denver and the rest of the country will see a decrease in air service. A combination of a slumping economy and uncertain fuel prices (down from their recent highs but still costly) continue to impact airlines. They in turn have tried to increase revenues with fare increases and unprecedented surcharges and cost-cutting maneuvers. Jazz, Air Canada's regional partner carrier, just announced that it would replace life vests with floatation cushions to save weight.

During major airlines' capacity cuts in the early 1990s and again a decade later, low-fare carriers entered the market to take up some of the seat slack. This time, air fares between major cities are up 16 percent since the first of the year and up 36 percent on routes less traveled, and low-fare carriers were the first to feel the fuel pinch. And airlines have made it more difficult to redeem frequent-flyer miles to save travel dollars.

SWISS to Inaugurate San Francisco-Zürich Service

Airbus 340 slated for long-haul flight; SWISS service will make the time pass


SWISS just announced a new non-stop between San Francisco and Zürich, and I cheered, both for European skiers heading for North American mountains and for U.S. skiers heading for the Alps. The service is scheduled to begin on June 2, so skiers from both continents will have to wait until the winter of 2009-10. There will be six flights a week, and flight numbers and timetable are already in place:
San Francisco-Zürich (SFO-ZRH) LX 39 dep. 7:25 p.m. arr 3:40 p.m + the following day

Zürich-San Francisco (ZRH-SFO) LX 38 dep. 1:15 p.m. arr 4:30 p.m.
Deep-pocketed flyers will travel in the incomparable luxury of a SWISS First class cabin or the enhanced comfort of SWISS Business class with a new fully reclinable seats innovative air seat cushions that can be individually adjusted. Even for the rest of us, the carrier promises "a more comfortable SWISS economy experience."

And I don't doubt it. A lifetime ago, I worked as a sales promotion writer in New York for Swissair, the predecessor to the current SWISS. In those days, the airline's North American gateways were New York, Boston, Chicago, Montreal and Toronto. Today there are seven (Boston, Chicago, Los Angeles, Miami, New York, Newark, and Montreal), and come June and the addition of San Francisco, there will be eight.

Monday, December 6, 2010

Convention Volunteering - The Grand Finale

Convention wraps up at Invesco Field for Obama's acceptance speech; energy, enthusiasm and optimism prevail

The 2008 Democratic National Convention closed with a bang -- of fireworks, that is. Delegates, guests, politicos, media, celebs, security and we volunteers moved from one sports venue (the Denver's Pepsi Center, an arena built for basketball and hockey) to another (Invesco Field at Mile High, the awkardly named but imposing football stadium nearby), where there was also room for tens of thousands of attendees from "the community."

For us media distribution volunteers, it meant very long work day. We had to be at the Colorado Convention Center at 9:00 to pick up credentials, which included a lot of waiting around. I was on a bus at 7:30 a.m. Then by noon, we transferred to Invesco Field, where we also did a lot of waiting around -- but I did manage to get onto the field with a borrowed "Floor Pass." We had fewer distribution venues for the speech transcripts but security was even tighter, the elevators even more crowded and the distances greater. With longer speeches but fewer speakers, there was a lot of waiting around in a windowless room until it came time to distribute the text for Barack Obama's much-anticipated acceptance speech.

The public was admitted after 3:00, and the lines were imposing. People streamed in steadily, enduring the slow pace through the security screening station (set up in the white tent, below). Some sat down and wouldn't move. Others saved seats for more family, friends and colleagues who might still be in line or were milling around, buying food or souvenirs. By the time Obama's scheduled time approached, there was hardly an empty seat to be found in this huge 75,000-seat stadium.


Even though Stuart Shepard, director of digitial media for an arm of Focus on the Family, a Colorado Springs-based evangelical group, reportedly produced a video asking Christians to pray for torrential rain, during Barack Obama's acceptance speech, the evening could not have been nicer. If rain would have demonstrated God's objection to Obama's candidacy, the wonderful warm, windless summer evening must have been a sign of the Almighty's approval of the Democratic nominee.

Some people thought that the Doric colonnade that served as a backdrop for the podium was a bit much, but after all the day's speakers and entertainers were finished, it was a suitable setting of Obama's acceptance speech as a presidential nominee -- and it made the brief fireworks display that followed his speech possible. After all, you can't have a balloon drop in a stadium that is open to the sky.

Celeb Sightings
In addition to the well-known people pictured below, I saw (but was too close to photograph) Wolf Blitzer, George Stephanopolis and Oprah Winfrey. Here are the ones I did capture with my camera:

I photographed Ted Koppel (below) as we were leaving the stadium floor at the same time. Then, since we were going in the same direction, I hustled to catch up with him to tell him how much I enjoyed his China series on PBS and how much I preferred the old single-subject "Nightline" format when he was the host. He said, "It's now for 32-year-olds." Then, we reached the ABC area and he introduced me to two "Nightline" producers. I said, "I know I'm not your demographic, but I preferred the old format." I didn't have a chance to add, "The current format is for people with the attention span of fruit flies." So there!
I didn't get to see Jon Stewart of "The Daily Show," but I did see the crew hanging around and horsing around. Rob Riggle was in the mix somewhere.

Denver Mayor John Hickenlooper, who had ample reason to be proud of the manner in which the Mile High City hosted this convention -- and relieved that it all went so well.

Air America's Randi Rhodes:


And the man whom everyone came to see, hear, celebrate or report on, Barack Obama: